Feedback and Complaints

Feedback & Complaint Form
Child Friendly Form

Who is completing this form

You can raise a complaint anonymously/without leaving your name, and we will take your complaint seriously; however, if there is limited detail or we are unable to contact you, it may affect our ability to fully review the information or provide an outcome.

Are you filling this in for yourself or on behalf of someone else?
MyselfSomeone else

Your Name
Telephone Number
Email

Your Name
Your Email
Name of person you are filling this in for
Their Telephone Number
Their Email

What are you sharing?

What are you sharing? (select all that apply)
ConcernFeedbackSuggestionComplaint

Complaint Details

Date of Event

Time of Event

AMPM

If you did not see the event, when were you told?

Address/Location where it happened

Categories (Optional)
Racism or cultural disrespectGender-based harm or discriminationSexuality-based harm or discriminationAbleism or accessibility issueEconomic injustice or class-based harmOther

If Other, please specify

Witnesses / People Involved

Person 1 – Name
Person 1 – Contact Details

Person 2 – Name
Person 2 – Contact Details

Person 3 – Name
Person 3 – Contact Details

Person 4 – Name
Person 4 – Contact Details

Does Sisters Inside support you?

Does Sisters Inside provide support to you?
YesNo

What happened?

Describe the complaint or feedback
(A brief, factual account — include what happened and who it involves)

You can also upload supporting evidence such as a photo, screenshot, or document (optional)

Restorative or Accountability Responses

What would you like to see happen?
(What amends, actions, repair, healing, or accountability would you like? Include any support, conversations, or changes that might help.)

Would you like us to contact you about this?
YesNo

Best Contact Details

You can use this form to tell us if something has happened that made you feel upset, unsafe, or treated unfairly. You can share as much or as little as you feel comfortable. You can also fill this in without leaving your name — we will still take your complaint seriously.

Section 1: Tell us about you

Your Name

Telephone Number

Section 2: What are you sharing?

What are you sharing?
SuggestionFeedbackComplaint

Section 3: Tell us more about what happened

When did it happen?

Time
AMPM

Where did it happen?
(For example: at school, at a program, online, or somewhere else)

Section 5: What happened and who was involved?

Tell us in your own words. You can write, draw, or ask someone to help you. You can include: what happened, who was there (first name is ok), and how it made you feel.

You can also upload a drawing, photo, or document if that helps.

Section 6: What would you like to happen next?

We want to make things better. What do you think would help?
(For example: an apology, someone to talk to, changes to how we do things at Sisters Inside, support, or something else)

Do you want us to contact you?
YesNo

How would you like us to contact you?

Change a Life. Change the System.

Sisters Inside is a dynamic organisation that supports criminalised women and girls, and their children, both inside and outside prison. We have achieved remarkable success in assisting women and their children to develop a safe, secure, violence-free life, and stay out of prison.

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